COVID-19 Library Service FAQ
What steps is the library taking in our current circumstances? Where can I find more information about COVID-19 and local resources if I need help?
Information and useful links can be found here.
Is the library building open to the public?
No. The library building will be closed to the public until further notice. Curbside service is available if patrons would like to check out physical library materials. Library staff is in the building and available during our curbside pick-up hours to answer questions and assist patrons via telephone at 317-896-9391.
I have items checked out. When will they be due?
All items currently checked out will be due on July 1, 2020. No fines will accrue during this time period. You may now return library materials that you have checked out in the outside book drops.
Can I still check out physical materials from the library?
Yes! You may utilize our curbside pick-up service.
How does curbside pick-up service work?
1. Use the catalog at wwpl.lib.in.us or call 317-896-9391 during our curbside pick-up hours posted below to place the items you want on hold.
2. You will receive your usual hold notification via phone call, text or email that your items are ready for pick-up.
3. Call 317-896-9391 when you are on your way to the library. Staff will place your items in a labeled bag on the table at the main entrance of the library.
What are your curbside pick-up hours?
MON – WED: 10:00 AM – 8:00 PM
THURS – FRI: 10:00 AM – 6:00 PM
SAT: 10:00 AM – 2:00 PM
What will happen to items I already have on hold?
You will be contacted if you have available items on hold, and you may schedule a time to pick them up via our curbside service.
How do I access eBooks or audiobooks via Libby?
Click here for instructions.
How do I use hoopla to borrow eBooks, audiobooks, comics, movies, music, and more?
Click here for instructions.
What resources can I access online?
To access to downloadable materials, visit this link. You may also find additional electronic resources from our Resources page.
When will events and outreach at the library resume?
All in-person library events and outreach are currently canceled until further notice. We will continue to reassess the situation, so please stay tuned for more details.
Can I still book a meeting room?
As we do not know when we will re-open, no new room reservations will be taken.
How can I get updates about the library’s operations?
Check this page for updates and follow us on our social media pages.
What if I need public WiFi access?
If you need public WiFi, you can still access it from our west side parking lot, even though our physical building is closed. The network is LibraryWiFi and no password is needed.
How do I reset my password/pin?
Follow the instructions below. Your Evergreen password is also your password for logging into online databases and downloading materials from apps such as Libby and Hoopla.
The Westfield Washington Public Library is aware of the recent diagnosis of COVID-19 in central Indiana.
If you are exhibiting any COVID-19 symptoms, please do your part to stop the spread of germs and disease.
Wash hands frequently with soap and water for at least 20 seconds.
Avoid touching eyes, nose, and mouth.
Routinely wipe and disinfect frequently touched surfaces.
Remember that the library has many digital services you can access from home.
Wellbeing Coalition of Westfield
Resources for those in our community who need help or can provide help.
US Centers for
Disease Control (CDC)
Information about COVID-19, including symptoms, prevention tips, and a situation summary.
A global perspective on the COVID-19 outbreak.
We are excited to announce our newest resource, hoopla digital: a new digital media service provided to you, our patron, through which you may access and enjoy over half a million titles, from six different formats: Movies, TV, Music Albums, eAudiobooks , eBooks, and Comics/Graphic Novels. All in one location, from your computer, tablet or Smartphone!
With hoopla, there are no hold lists, no extra apps or accounts needed or special steps to use it. It just works!
On a mobile device, borrowed content may be temporarily downloaded and accessed offline or, either in the app or on a computer; all borrowed content may be enjoyed while connected to the internet by streaming.
We really love this service. It is easy to use and provides our library patrons instant access (again, with no waiting!!) to any titles they want. As a library cardholder, you may borrow up to 5 titles per month.
To register for and enjoy hoopla digital free with your library card, please download the hoopla digital app from your Apple or Google Play store on your mobile device. If you are using a computer, you may visit https://www.hoopladigital.com/ . For more information or should you have questions, please contact us.
We hope you enjoy hoopla digital and look forward to your feedback!
You may now reserve soon-to-be-released books before they are officially published. Each month we will have several upcoming and sure-to-be popular titles that will be available to reserve in our online catalog, even before they are published. A current list of upcoming releases is posted at the library, or you can call our reference desk for more information at 317-896-9391.
Join us for a delicious catered brunch and themed BINGO! We will play seven rounds of BINGO with a cover-all to end the event. Here’s your chance to win fun prizes. Bring some friends along or meet some new ones!
11:00 AM to 1:00 PM at the Westfield Washington Public Library on the first Thursday of the month*. (*July and August 2019 BINGO Brunches will be on the second Thursday.)
Cost to participate is $10. Registration closes on the Monday prior to the event date. You must pre-register to participate.
This event is geared toward ages 50+ but all adults are welcome to attend.
2019 Dates for BINGO Brunch are: January 3, February 7, March 7, April 4, May 2, June 6, July 11, August 8, September 5, October 3, November 7, December 5
A BIG thank you to our Bingo Brunch Sponsors: Copper Trace Senior Living and the Friends of the Westfield Library! Without their generosity, this program would not be possible!
To register, go to this link through Eventbrite.
If you have haven’t found what you are looking for in the Evergreen catalog, you may want to try searching SRCS, which stands for Statewide Remote Circulation Service.
SRCS, Indiana’s Statewide Remote Circulation Service, is Indiana’s latest and largest resource sharing tool. It links together the catalogs of over 150 Indiana libraries into a single interface containing over 30 million items all held by Indiana Libraries. Authorized users can search this combined catalog and request to have selected materials delivered to their home library using the InfoExpress courier, where they can check them out. SRCS is not a replacement for your library’s Inter-Library Loan system, rather it works with over 15 different ILS systems to provide this extended access and functionality.
To access the SRCS homepage, go to our “Find Materials” section on our website’s homepage and click on the SRCS link/logo. You will need to know your library card barcode and password to log in, search, and place a request through the SRCS system. Please stop in the library if you don’t know your barcode or password.
You can now browse and borrow digital magazines and newspapers all on the same website as your eBooks, audiobooks and streaming video. OverDrive has partnered with NOOK® by Barnes & Noble to make popular digital magazines and newspapers available for lending.
All you need is a valid library card, a NOOK® account, the free NOOK app (available for all major devices, including iPhone, iPad, Android and Windows 8) or a NOOK tablet.
Some of the new items you’ll find on OverDrive:
- Every Day with Rachel Ray
- Good Housekeeping
- National Geographic
- Reader’s Digest
- American Girl
- Taste of Home
- O, The Oprah Magazine
- The Wall Street Journal
- Men’s Health
…and many more!