Getting a Library Card
How Can I Help?
About the Library
Databases & Research
If you have questions about any of the information listed on
this page please call 317.896.9391 and ask for the Information Desk.
Did you know that Evergreen cards expire every two years? We joined the Evergreen system in October of 2009 which means a lot of cards are now expired. If you are having trouble logging into your account online, you may need to renew your card. We just need to verify that all of your information is correct, which you can do over the phone or next time you are here in person.
The Evergreen Library Consortium has an automated calling system that will contact you when you have a hold available for pickup (if you have elected to be contacted via phone). Email hold notices will continue as usual. You can stop by the Circulation Desk to update your contact information but you must login to your Evergreen account to update your contact preference (phone, email, or both).
Evergreen email notices are a courtesy and delivery is not guaranteed. Not receiving email notices will not result in waived fines. Due dates are printed on checkout receipts and available in your account in the online catalog. You may also call the during library hours and ask staff when your items are due or to renew them for you so that you do not incur fines.
Also, in order to always receive notices via email, you must log-in to My Account at least one time, and access the Account Preferences tab. From here, you can set a default notice method. If you have never set this preference, you must enter your email address with every hold you place. This includes holds placed by staff, on your behalf. Without this preference, the system will not look at the email "on file", only the one tied to a specific hold.
Frequently Asked Questions
What are the requirements for getting a library card?
Westfield Public Library is open to all residents and property
owners of Westfield-Washington Township (click
here for map).
First-time library cards are issued free of charge. Adults and students 18 years of age and older applying for a
library card must show proof of their current address plus photo
Children ages 0-17 must have a parent’s or guardian’s signature on
their registration cards.
The parent or guardian must have a current library card and/or
show proof of address. In addition, the parent or guardian assumes all liability for
items checked out by the minor child.
A temporary resident
who lives in the library district from one to twelve months, but
does not change legal residence, such as foreign exchange students
or individuals on temporary job assignments, may be issued a special
For questions about checkout periods and fines download a copy of
the Rules & Regulations (pdf).
don't live in Washington Township can I still get a library card? If so how and
where do I get one?
The state of Indiana does have a card that allows you to use all of
the public libraries in the state of Indiana. It is called a PLAC
card. You will need to first obtain a library card in your home
district and then purchase a Public Library Access Card (PLAC). The
PLAC is Indiana’s statewide library card and the annual cost for
2012 is $50.00. The card expires one year from the date of
application for the card. If you live in Hamilton county you can use
our library as long as you already have a card from your home
library thanks to an agreement between all 5 library systems in the
county. You don't have to get a new card when you visit any of the
other libraries in Hamilton county but you do need to take your home
library card and ID with you so you can be put into each libraries
How do internet privileges work when it comes to teens and younger
If a patron is age 17 and under, then a parent must accompany them
to the Circulation desk in order to get their library card changed
to allow internet access. A parent or legal guardian must let the
front desk know that it is okay for the juvenile or teen to be
allowed access to the computers, and they will sign to give their
permission. If a parent has not signed that they give permission,
then the person will not be allowed to log into the library’s
I have lost my library card and need a replacement. How do I do that
and is there a fee?
The circulation desk can easily make you a replacement card. Be sure
to bring your current photo identification with you to the library.
The charge for a replacement card is $2.00.
What does the “B” stand for in the catalog?
Different letters and numbers, known as "call numbers" (click
here for a list of all the different call numbers), are used to
help you find the location of a certain item within the library. Our biography collection is
alphabetized by the name of the person the book is written about,
rather than by the name of the author. This makes it easy to browse
the collection by the person’s name. Adult Biographies are located
in the bay window area and are shelved in a U shape on the shelves
that line the outside walls. Feel free to ask for help at our
Information & Reference Services desk!
Where are the books on tape/books on CD?
The books on tapes and CD are located down the first aisle by the
fiction section of the library. These items have a check out period
of three weeks, the same as regular print books. We also have
audiobooks available for download online.
Visit the Audio Visual Department page.
There is a book that I want and the catalog says that it is
checked in, but I can’t find it. What should I do?
The best way to get help is to visit the Information & Reference
Services desk, or the Children’s desk if you are looking for a
children’s book. Sometimes the item has just recently been checked
in but has not had time to be reshelved. The staff there will
do everything they can to help you find the item. If for some reason
we cannot locate it, we can put it on hold for you. When the book if
found, the library will contact you. If the book is still missing
after a certain amount of time, we could proceed with looking for
other alternatives in acquiring the book for you. These include
either replacement of the book in our collection or the possibility
of borrowing the book from another library through interlibrary
How do you request an item that the library does not already have in
Material request and Interlibrary Loan forms are available at the
Reference desk. The library will then decide whether we will purchase or
borrow the item from another library when handling your request. You can also email your request to librarian @wwpl.lib.in.us. Please include your library card number when emailing a request.
What is an interlibrary loan and is there a fee?
An interlibrary loan (ILL) is a service that allows us to borrow
items from another library that we generally cannot or do not
purchase for our library. Unfortunately, we cannot renew ILL items,
and we are not able to borrow out-of-state items through
interlibrary loan at this time. Out-of-state items may be requested
by the individual through the Indiana State Library in Indianapolis.
Patrons using the interlibrary loan service must be a Westfield
Washington Township resident with a library card in good standing.
PLAC card holders should use their home library for ILL requests.
Does the library have resources in looking up historical
information on Westfield? If so how do I access it?
We do have some Indiana History resources in the Sumner Room but you
will find additional information by contacting the local historical
society. Visit their museum, call them at (317) 804-5365 or go to
the Westfield Washington Historical Society website where there is a link to their e-mail as well. The Genealogy
Club that meets in the Sumner Room the first Saturday of each month
at 10am may also be able to help you learn how to improve your
What are the charges to print or copy at the library?
The charges to print from the public computers at the library are 10¢
per page for black and white, and 25¢ per page for color.
There is a coin operated black and white copier between the
circulation desk and the video department that costs 10¢ per
Does the library have a fax service?
The library does has a self serve fax machine, located across from the A/V Department. This service is provided by FAX24 (customer service # 800-468-2748). For domestic faxes, the first page is $1.50 and each additonal page is $1.00. For international faxes, the first page is $4.95 and each additional page is $3.45. Acceptable forms of payment include Visa, MasterCard, AmericanExpress, Discover and debit. Incoming faxes are not accepted. If you have difficulty faxing or need to recieve a fax, please try one of these other Fax Service options in the Westfield area: (Sending & receiving are both available.)
Office Max 14760 US 31 N, Carmel, IN 46032 Phone 317-818-2690
Office Depot 12417 N. Meridian Street, Carmel, IN 46032 Phone 317-571-1300
UPS Store 17437 Carey Road, Westfield, IN 46074 Phone 317-896-8775
FedEx 530 E. Carmel Drive, Carmel, IN 46032 Phone 317-818-1600
Does the library have a
scanner for public use?
has a scanner for public use available in the Sumner Room that will allow you to scan directly to a USB or memory card.
library have a wireless network so that I can bring in my own
Yes, the library does have open wireless Internet for our patrons. When
you come into the library, stop by the information desk to get
the current password the first time you need to connect.
Does the library have English as a second language courses and if so
how do I sign up?
Yes, the library does have English as a second language classes. The
class times and days vary, as does the class level. To sign up, the
first step is to come into the library’s Information & Reference
Services desk and fill out an application (or
application here). We have them available in English and in
Spanish but can help with other languages if needed. After you fill
out the application, you will receive a call to set up an informal
interview so we can place you in the appropriate class. These
classes are free.
Do you have computer classes? Is there a fee?
Yes, every month we feature one basic computer class topic and one
advanced computer class topic. The same class is normally offered
twice that month for your convenience. The class size limit is six
people, so sign up is required at the Information & Reference
Services desk. There is no fee for the class. You can also find the
different topics listed on the
Information & Reference
Services page or on bookmarks that are available at the
Information & Reference Services desk.
Can patrons put collections on display?
Yes! The library has a display case for patrons who would like to
put their collections on display. You can sign up by contacting the
Information & Reference Services desk, and you may request a
specific month if it is open. Typically, we display collections for
30 days at a time, and then we change displays out at the beginning
of every month.
Check out this blog post for examples!
Does the library take donations?
Yes, we are happy to accept donations of fiction or non-fiction
books, music CD's, DVD's, audiobooks, and computer games in good
condition. The library does not accept textbooks or magazines
(except National Geographic). If we cannot use items for our
collection, donations are passed onto the Friends of the Library for
their book sale which takes place every
other month. Bring in the donation to the information desk and let
us know if you need a receipt for tax purposes. We also accept
Download the donation policy and material donation form.
Download the monetary donation form.
What are the requirements for students to work or volunteer at
the library after school?
Student workers must be at least 14 years old and have a work permit
signed from the school. This is a paid position; applications are
available at the circulation desk. As for volunteers, the children’s
department is always looking for volunteers for a variety of things
including the summer reading program. To volunteer, please come into
the library and go to the children’s desk.
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